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Mailgun Reviews

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Overall Rating

4.3
13 Reviews
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About Mailgun

Mailgun.com is a service that offers a suite of email and deliverability products. These products are flexible and designed to meet the unique requirements of different senders. The service provides the necessary infrastructure, tools, and services to improve both delivery and deliverability of emails.

In addition to the email API, Mailgun offers products for marketing automation, maximizing deliverability, and email parsing. The deliverability services are designed to help build a scalable, high-ROI email program with personalized guidance and dedicated expertise.

Features of the service include full access to RESTful Email APIs and SMTP relays for sending, Inbound Routing for Email Receiving, Tracking, Analytics, and Webhooks, and a 5-day log retention. There is also an Email Template builder and API, and ticket support is provided.

These offerings make Mailgun a comprehensive solution for businesses looking to optimize their email communications.

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Mailgun Customer Reviews (13)

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Eindís Traustadóttir
Eindís Traustadóttir
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Oct 16, 2023
Norma Kinnard
Norma Kinnard
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Oct 16, 2023
Melissa Roberts
Melissa Roberts
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Oct 15, 2023
Sandra Bosch
Sandra Bosch
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Oct 15, 2023
Mario Dorsey
Mario Dorsey
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Oct 15, 2023
Carol Spears
Carol Spears
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Oct 14, 2023
Wesley Slavin
Wesley Slavin
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Oct 13, 2023
Milán Péter
Milán Péter
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Oct 13, 2023
Kimberly Dyer
Kimberly Dyer
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Oct 12, 2023
Christopher Padgett
Christopher Padgett
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Oct 12, 2023

Mailgun Customer’s Q&A

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Mailgun Features and Benefits

Key Features and Benefits of Mailgun.com:

  1. Email Deliverability Services: Ensures high deliverability rates, especially for companies sending large volumes of emails.
  2. Powerful Email APIs: Provides robust APIs for seamless integration and email automation.
  3. SMTP Services: Offers reliable SMTP services for sending bulk emails.
  4. Email Validation: Helps in maintaining a clean email list by validating email addresses.
  5. Advanced Email Analytics: Provides detailed insights into email performance, including open rates, click rates, and more.
  6. Intelligent Inbound Routing: Automatically routes incoming emails based on predefined rules.
  7. Email List Management: Manages and segments email lists for targeted campaigns.
  8. Burst Sending: Allows sending a large number of emails in a short period.
  9. A/B Testing: Facilitates testing different email versions to optimize performance.
  10. Deliverability Optimization: Includes features like real-time bounce classification and spam trap monitoring to enhance deliverability.

About Mailgun.com Prices and Cost?

Mailgun offers several pricing plans. The Foundation plan costs $35 per month and includes 50,000 emails per month. The Scale plan is priced at $90 per month and includes 100,000 emails per month. Both plans offer additional features such as full access to RESTful Email APIs, SMTP relays, Inbound Routing, Tracking, Analytics, Webhooks, and more. The Scale plan also includes SAML SSO, 5,000 Email Validations, 30 days of Log Retention, Live phone & chat support, and Dedicated IP pools. For businesses with specific needs, there's the Enterprise plan with custom pricing. Mailgun also offers a Free plan that allows users to send up to 5,000 emails a month to five authorized users. Extra emails & validations are available from $0.80 / 1,000 emails and $0.80 / 100 validations. There's also a Flex plan, which is a pay-per-use service for users who have exhausted the Free quota. Every 1,000 emails cost $0.80 under the Flex plan. For email optimization, Mailgun offers the Pilot plan at $49 per month and the Starter plan at $99 per month. These plans include features like email address validations, inbox placement tests, email previews, and more. Overages for these plans start from $0.10 / email preview, $0.75 / inbox placement test, and $0.80 / 100 validations. Custom pricing is available for the Contract plan which includes a designated Technical Account Manager among other features.

About Mailgun.com Payment Method?

Mailgun.com offers various payment methods. Users can update their credit card details on file through the Mailgun Control Panel. In the Payment methods section, users can add a new card by entering the credit card number, expiration date, CVC, and cardholder name. There is also an option to make the new card the default payment method. Mailgun offers a Pay-As-You-Go (PAYG) billing model via the Flex plan, which allows users to only pay for the messages they send in any given month with no subscription fee. The pricing is $1.00 per thousand messages sent per month. Additionally, Mailgun offers a 30-day free trial, after which the cost is $35.00 per month. The credit card won't be charged during the 30-day trial unless more than 50,000 messages are sent.

Mailgun FAQs

FAQ

Mailgun Alternatives

Top 10 Mailgun Alternatives:

  1. Brevo Marketing Platform: Known for its comprehensive marketing capabilities, including transactional emails, SMS, and marketing automation.
  2. Netcore Email API: Offers a reliable, scalable, and secure cloud-based transactional email delivery infrastructure.
  3. Twilio SendGrid Email API: Provides easy integration with robust email API features.
  4. SocketLabs: A cloud-based SMTP relay service that ensures reliable delivery for marketing and transactional emails.
  5. Smtp2Go: Offers a global email delivery service with high deliverability rates.
  6. MailerSend: Provides a user-friendly interface with a free plan for up to 12,000 emails per month.
  7. SendPulse: Combines email marketing, transactional emails, and SMS services.
  8. Amazon Simple Email Service (SES): A cost-effective, flexible, and scalable email service.
  9. Pepipost: Focuses on high deliverability and real-time analytics for transactional emails.
  10. Elastic Email: Offers a comprehensive email marketing and transactional email service with competitive pricing.
FAQ

How To Open A Mailgun Account?

To open an account on Mailgun.com, follow these steps:

  1. Visit the Mailgun website and click on the "Sign Up Free" button.
  2. Fill in the required information such as name, email address, and password.
  3. Verify your email address by clicking on the verification link sent to your email.
  4. Log in to your Mailgun account using the credentials provided during sign-up.
  5. Add and verify your domain by going to the Mailgun Control Panel, clicking on 'Send', then 'Sending', and finally 'Domains'. Click the "Add new domain" button, enter your domain name, select the domain region, choose the IP assignment option, and click "Add Domain".
  6. Get your API or SMTP credentials from the Overview page of your domain.
  7. Start sending emails using the provided API or SMTP credentials.
FAQ

Mailgun.com Return Policy?

Mailgun.com is an Email API service, so it doesn't have a traditional return policy or shipping policy as it doesn't deal with physical goods. However, it does have policies related to its services. For instance, if a payment fails, there is a process to retry the payment. Also, messages can be resent using either the Messages API or the Logs page of the Mailgun Control Panel, provided the message still exists within Mailgun's environment. As for the pricing, Mailgun offers flexible plans for email delivery, and the cost depends on the number of emails you want to send per month. The plans range from free to enterprise-level, with varying features and support levels. Please note that all this information is subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

What is the pricing for Mailgun?

Mailgun offers a variety of pricing plans. The Foundation plan is free for the first month, then costs $35 per month, and includes 50,000 emails per month. The Scale plan is also free for the first month, then costs $90 per month, and includes 100,000 emails per month. For users who need more, there's the Enterprise plan with custom pricing. Extra emails and validations cost from $0.80 per 1,000 emails and from $0.80 per 100 validations. There's also a Flex plan, which is a pay-per-use service for users who have exhausted the Free quota. Every 1,000 emails under the Flex plan cost $0.80. All plans come with various features such as RESTful Email APIs, SMTP relays, tracking, analytics, webhooks, and more. The Scale and Enterprise plans offer additional features like SAML SSO, dedicated IP pools, and more. Please note that prices may vary and it's always a good idea to check the official Mailgun website for the most accurate and up-to-date information.

FAQ

How does Mailgun compare to other email services?

Mailgun is a popular email service known for its robust features. It stands out for its email validation service, which ensures that the email addresses being sent to actually exist, reducing bounces and phony emails, and improving overall email deliverability. This feature is particularly powerful when integrated into a contact form for real-time validation.

When compared to other services like Amazon SES, SendGrid, and Sendinblue, each has its own strengths. For instance, Amazon SES integrates well with other services in the AWS platform, and SendGrid and Sendinblue also have their unique features.

The choice between these services often depends on specific needs such as the estimated number of emails to be sent per month, the need for a good sending reputation to avoid emails being flagged as spam, and the ease of use of the provider's platform. All these services provide tools and information to establish a good sending reputation.

However, it's important to note that the ease of use might vary between providers and could be a deciding factor for some users. For example, some users might find the dashboard of Amazon SES overwhelming to navigate.

In conclusion, Mailgun offers a strong set of features and competes well with other email services, but the best choice depends on the specific needs and preferences of the user.

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